Privacy Policy

Last updated: 27 June 2026

KeepTrack ("we", "us", or "our") is operated by Catenum Pty Ltd (or equivalent trading entity), an Australian company. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at https://keepingtrack.biz and related services (the "Service").

1. Information We Collect

• Account Information: Name, email address, business details when you create an account.
• Competitor Data: Business names, websites, Google Business Profiles, and public data we monitor on your behalf.
• Usage Data: How you interact with the Service, reports generated, AI insights accessed.
• Technical Data: IP address, browser type, device information, cookies for authentication and analytics.

2. How We Use Your Information

We use your information to:

• Provide competitor monitoring, weekly reports, and AI-powered insights.
• Operate and improve the Dejavu AI agent skills marketplace (including the Google Ads Campaign Generator skill).
• Process subscriptions and payments.
• Communicate with you about the Service, updates, and support.
• Comply with legal obligations under Australian law.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers (hosting, email delivery, payment processors like Stripe).
• Google APIs for Business Profile and review data (as per your configuration).
• Legal authorities if required by law.

4. Data Retention and Security

We retain data as long as your account is active or as required by law. We use industry-standard security measures including encryption in transit and at rest.

5. Your Rights

Under Australian Privacy Principles and GDPR where applicable, you have rights to access, correct, delete, or port your data. Contact us at info@keepingtrack.biz to exercise these rights.

6. Cookies and Tracking

We use essential cookies for login and optional analytics. You can manage preferences via your browser.

7. Third-Party Links and Services

Our Service integrates with Google services, social media, and AI models. Their privacy policies apply to data processed by them.

8. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy. Changes will be posted here with a new "Last updated" date. Continued use constitutes acceptance.

10. Contact Us

This policy is governed by the laws of New South Wales, Australia.